Tenants

  • When can I schedule a showing?

    Please contact us to schedule a showing.!Showings are only available for properties that show available.

  • Who needs to fill out an application?

    Everyone who will be living in the rental unit.

  • Do you run background checks?

    Ann Arbor passed a law banning criminal background checks. 


    If sufficent data is not collected; check stubs, bank statements, school letters of financial aid rewards, we will request a parent gurantor and can run a credit screening. 


    We will run full  background checks for Ypsilanti properties.

  • Do you require a security deposit?

    Yes.  The security deposit owed will be 1.5 times the monthly rent. This is owed in advance.  Security deposits are held at the Fifth third bank until you move out. Security deposits are returned to you providing their are no unpaid utility bills, fees, damages or un paid rent. 

  • How long is the lease term?

    Leases normally run for one year, sometimes with an option to renew.  Depending on the unit, we may be able to work with you on different terms.

  • How quickly can I move in?

    Your move in date depends on the status of the property you will be leasing.

  • What does the tenant portal do?

    The Tenant Portal is an online tool provided for you at no cost. You will be able to:

    1. Pay your rent online.
    2. View your previous and upcoming payments.
    3. Add your renter's insurance information (if needed).
    4. Submit and track maintenance requests.

  • If something is broken, will you fix it?

    We will always fix everything that is our responsibility as outlined in your lease agreement. 


    If there are any damages that are not covered, due to accidental damage on your behalf do not worry! Just let us know so we can fix it and we will work out the rest later. 

  • How often is rent due and how can I pay it?

    Rent is due on the 1st of each month. 


    Depending on the property, you may be able to pay rent automatically online through credit card, debit card, or ACH (eCheck wire transfer).


    One-time payments may also be available in your tenant portal. 


    If ACH is available, the money will not leave your account immediately, so you will need to leave the money in the account until the process is completed. 


    Alternatively, you can drop off or mail a personal check, certified check, or money order to our office!

  • How do I access my Tenant Portal?

    If the tenant portal is enabled for your property, you will receive an automated invitation to your email. You can also click here to watch a video on using the portal.